I'm looking for


    OUR JOHN LEWIS GUARANTEE


    guarantee

    Delivering a John Lewis level of service starts with carefully choosing and rigorously vetting only the best tradespeople, then backing up their workmanship with a full 12-month guarantee.

    Our guarantee covers all the work we do for you, but doesn’t cover parts. If any are provided, the manufacturer’s guarantees will be given to you. And if there are any issues after your job’s been completed notify us as soon as possible. If it’s something we missed, we’ll either correct it or refund what you paid, or a fair proportion.
    Read the details of our 12-month guarantee

    All of our tradespeople are fully insured and accredited. You can also rest assured that every trade professional we refer to you holds the appropriate qualifications to do their job, and they’re fully compliant with any relevant legislation.

    TOP TRADESPEOPLE, EVERY TIME

    Our unique 5-step vetting process ensures you get quality tradespeople who really know their trade, and deliver a John Lewis level of customer service on every job, big or small.

    learn more

    WHY YOUR ESTIMATE MIGHT CHANGE


    We work hard to give accurate estimates, which is why 70% of our jobs don’t have any additional labour or parking charges added. If we do need to amend your price, we’ll always discuss it with you first before we proceed. Here’s why it could increase from our initial estimate.

    1

    Extra parts

    If your tradesperson needs significant parts to complete your job, they’ll discuss how this will change your price.

    2

    Additional labour

    If your job takes longer than we’ve estimated, or we find a larger issue than we anticipated, your tradesperson will discuss a revised price for further work.

    3

    Parking costs

    If your street requires permits and there isn’t one available, parking charges will be added. Any congestion charges are included in your original estimate.

    96%
    Trades Arrived on Time
    1,066
    Previous Works Vetted
    456
    Postcodes We Currently Service
    2,116
    Days On The Job
    1
    Hedgehog Saved